Refund Policy

Thank you for shopping with NP Bazar. Customer satisfaction is our priority. If you are not completely satisfied with your purchase, please review our Refund & Return Policy below.

1. Return Eligibility

You may request a return if:

• You received the wrong product.
• The product was damaged during delivery.
• The product has a manufacturing defect.
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2. Return Period

• Return requests must be made within 7 days of receiving the product.
• Customers must contact our customer support before returning any item.

3. Return Conditions

To be eligible for a return:

• The product must be unused and in its original condition.
• The product must be returned with its original packaging, tags, and accessories.
• Proof of purchase (order number or invoice) is required.

4. Non-Returnable Items

Returns or refunds will not be accepted for:

• Products that have been used or damaged by the customer.
• Products returned without the original packaging.
• Clearance, promotional, or final sale items (unless the item is defective or incorrect).

5. Refund Process

Once we receive and inspect the returned product, we will notify you of the approval or rejection of your refund.

If approved, your refund will be processed within 5–10 business days through the original payment method or another agreed payment method.

6. Shipping Charges

• If the return is due to our mistake (wrong or damaged product), NP Bazar will cover the return shipping cost.
• For other return requests, the customer may be responsible for the return shipping cost.